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Privacy Policy

As QuiltWorks is committed to your privacy, we have chosen to display our information practices.

This disclosure includes:

  • The personally identifiable information collected and which organization is collecting the information
  • How the information is used and with whom the information may be shared
  • Choices available to you regarding collection, use and distribution of the information
  • Types of security procedures in place to protect the loss, misuse or alteration of information under the company's control
  • How you can correct any inaccuracies in the information

Questions regarding this statement should be directed to service@quiltworks.com. Alternatively, please contact us by mail at:

QuiltWorks - Privacy Statement
926 NE Greenwood Ave Ste B
Bend, OR 97701

This privacy statement covers the website quiltworks.com. By accessing, using or registering with QuiltWorks' website, you accept and agree to QuiltWorks' Privacy Policy. QuiltWorks provides a variety of online services for quilting enthusiasts. QuiltWorks values your privacy, feedback and candor very highly. Any user information we collect is considered private and we do not use it or share it except as permitted herein, without the user's permission. We use this personal information at QuiltWorks to provide the best service possible.

The following privacy information summarizes QuiltWorks' protection and use of any personal information provided by visitors to the QuiltWorks' site. This policy does not apply to any public area of QuiltWorks' website or services. In the event you submit personally identifiable information to public areas of the website, such information may become publicly available and QuiltWorks is not responsible for the personally identifiable information you choose to submit to any such services, forums, listings, or persons.

Information Collected by QuiltWorks

QuiltWorks collects user information from several areas of the quiltworks.com site including the 'User Registration' area (where QuiltWorks collects each user's name and email address), shopping cart checkout pages, and any surveys or contests that QuiltWorks may sponsor. QuiltWorks may collect individual user search activity for statistical, archival, and business purposes. QuiltWorks does not store financial information (such as billing address, credit card number, expiration date) for billing payment and credit card authorization purposes. When a User inputs this information into QuiltWorks' website, the data is sent directly to and is stored by Authorize.net or by PayPal.com.

Use of Information Collected

Collected information helps QuiltWorks better understand our users' needs to improve our product and service offerings, and also to fulfill customer orders and information requests. The collected information is not shared with anyone outside of QuiltWorks. Email addresses are used to communicate with members through promotional emails and for site administration purposes. Personal information may be used to contact users for the purposes of research, product development, marketing, or customer service. User search activity is collected and analyzed and may be utilized by QuiltWorks in the aggregate or in the abstract for a variety of business purposes. Users' credit card account information is not available to any QuiltWorks employees. IP address and cookie log data is analyzed to better understand traffic flows and user preferences.

Shared Information

Though QuiltWorks makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website. QuiltWorks does not share individual user search activity information and such activity information remains private to the individual user and to QuiltWorks. QuiltWorks uses third party providers to perform email, postal and product deliveries on behalf of QuiltWorks, but this information (such as name, address and email) is confidential and is not used by the provider for any other purpose. QuiltWorks does not rent or lease user information to any third party, except as disclosed here. From time to time, QuiltWorks may obtain information (such as electronic mail addresses) from third party providers. It is our goal to only contact individuals whom we believe may have a legitimate business interest in QuiltWorks based on their membership or participation in other organizations or websites, and who have indicated a willingness to be contacted for this purpose. While QuiltWorks endeavors to work with other websites and companies with a similar respect for user privacy, QuiltWorks cannot be responsible for the privacy practices of other companies and websites. Please be aware that in the event QuiltWorks merges with a third party, or in the event all or substantially all of QuiltWorks' assets are acquired by a third party, customer information, including personally identifiable information, will be shared and/or transferred to such third party. The information may only be used or shared by such third parties for the primary purpose for which the information was originally collected. If such third parties, or if QuiltWorks for its own business needs, desire to use the personally identifiable information for another purpose, you will be notified prior to the information being used for a new purpose, and you will have the opportunity to opt out of such new use of your personally identifiable information.

Security of Personal Information

QuiltWorks' customers and their personal information are considered to be QuiltWorks' greatest asset and thus their privacy is treated with the utmost regard and respect. QuiltWorks takes every reasonable precaution to secure personal information within both its computers and its physical premises. The security of your personal information is important to QuiltWorks. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email us at service@quiltworks.com.

Cookies

QuiltWorks may track the IP address of a user's computer or place a "cookie" in the browser files of a user's computer. This is required by quiltworks.com to provide automated features.

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use both session cookies and persistent cookies. We use session cookies to make it easier for you to use our site and to enable certain specialized functionality that requires maintaining information about your session. A session cookie is not stored on your hard disk and expires when you close your browser. A persistent cookie remains on your hard disk for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser's "Help" files. If you select the "Remember Me" function on the website, we will store a persistent cookie on your hard drive which allows you to bypass the login requirement each time you access this website. Additionally, we use a persistent cookie to enable us to track and target the interests of our users to enhance the experience on our site. We do not store in persistent cookies any personally identifiable information you submit while on our site. Due to the functionality provided by our site, the use of cookies is required. If you reject cookies, our site will not perform properly.

Testimonials

We may post customer testimonials on our website which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent to post their name along with their testimonial prior to any posting of such testimonial.

Opting-Out, Editing, Updating or Deleting Personal Information

QuiltWorks utilizes email as a vital and primary communication channel with registered users and customers. As a registered user/customer, you hereby acknowledge and grant QuiltWorks the permission to communicate with you via email (as well as other communication channel such as phone and fax) for any purposes QuiltWorks determines to be relevant including, but not limited to, system messages, order updates, product updates, service announcements and other marketing messages. QuiltWorks will use best efforts to honor customers request to opt-out of marketing messages, but under no circumstances will QuiltWorks have any liability for sending any email to its registered users/customers. QuiltWorks sends marketing and informational email newsletters only to those who subscribe. Information on how to unsubscribe is provided in each email. We also send our users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities. QuiltWorks occasionally communicates with its users via email and phone to provide information about requested services and regarding issues related to their account. It is important to note that this communication is not used for marketing or promotional purposes. Requesting the deletion of certain types of user information may prevent users from accessing some website features. You may correct or update your personally identifiable information by making the changes to your member profile through the "My Account" main menu item.

Changes to this Privacy Statement

If QuiltWorks decides to change its privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. QuiltWorks reserves the right to modify this privacy statement at any time, so please review it frequently. If QuiltWorks makes material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.