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Returning an Item

You can return most items within two weeks of the date of delivery for store credit. Cut fabric and kits incur a 15% re-stocking fee. Shipping charges are not refundable. Items must be returned in re-sellable condition. Sale items, books, patterns, CDs, DVDs, and gift cards cannot be returned.

Returns must be accompanied with a copy of the Order Receipt/Invoice. We need the purchaser’s name, phone number, billing address and email address to ensure proper credit. Unless we have made the error, the customer is responsible for shipping charges.

Please address returns to:

QuiltWorks – RETURNS
926 NE Greenwood Ave Ste B
Bend, OR 97701